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    AI Agents

    Agents that take work off the team. Not chatbots that add it.

    Most 'AI agents' on the market are wrappers around a single prompt. Real agents take multi-step work — research, drafting, triage, qualification, handoff — and finish them with a result you'd accept from a junior on your team.

    What's inside

    Model-agnostic. Evaluated before they ship. Monitored after.

    1. 01

      Research and brief agents

      Brief in, structured deliverable out. Company research, competitor scans, lead research, pre-meeting briefs. The thing your team keeps not having time to do.

    2. 02

      Inbox and ticket triage

      Read, classify, draft a reply, escalate the ones that need a human. Hours back per week per inbox, with the audit trail intact.

    3. 03

      Sales qualification agents

      Inbound form to qualified lead in your CRM, with the research attached. No more 'who's this person and what do they want' before every first call.

    4. 04

      Internal-knowledge agents

      Your docs, your tickets, your past projects — retrievable in plain English. Built on a real RAG stack, not a quick GPT wrapper.

    How an engagement starts

    Scope tight. Evaluate hard. Ship in weeks.

    1. 01

      Job-to-be-done

      We pick the workflow the agent has to win at. Concrete, measurable, with the success criteria written before any prompt is written.

    2. 02

      Evals before launch

      I build the evaluation set first — 30–50 realistic cases. The agent has to pass before it ships to anyone live.

    3. 03

      Production + monitoring

      Ship to a small group. Watch the traces. Tune. Expand. The agent gets better in production because someone's actually watching.

    Free 30-min review. We pick one workflow worth building.

    Common questions

    Which model do you use?
    Model-agnostic by design. I choose the model based on the job, data sensitivity, latency, quality, and cost — Claude, OpenAI, Gemini, local models, or another provider when that is the better fit.
    Do agents replace people?
    Almost never. They take the boring 60% off so people do the 40% that needed a human. The shape of the team changes; the headcount usually doesn't.
    What happens when it breaks?
    Monitoring catches it. The agent fails closed — kicks back to a human — never silently. You see what happened and why, every time.

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